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Terms and conditions


Prices:
All prices are in Euro and including Danish vat of 25%, unless otherwise stated.

 
Payment:
COMPANYS accepts payment by Dankort, MasterCard, Maestro, Visa, Visa Electron, V PAY, JCB, China UnionPay, American Express. Payment will be debited and cleared from your account, on dispatch of the goods. COMPANYS Web shop encrypts all information with SSL (Secure Socket Layer) which means, that unauthorized persons will not be able to read your account number or other information during transaction trough PBS. We reserve the right to have the total amount of the order paid by bank transfeer to Sydbank, Denmark. The order will be shipped upon receipt of payment.

 
Delivery charges:
9 Euro - FREE DELIVERY above 99 Euros of purchase.
Delivery out of Denmark with GLS and UPS. Delivery in Denmark FREE with GLS.

Delivery:
COMPANYS will deliver to you within 2-4 weekdays. We take the liberty of sold out goods and delayed delivery time from COMPANYS.

 
Defect Items:
As a customer you have the right to return items with manufacturing defect. Items will be accepted if the goods are sold and delivered with defects that appears, within a period of 2 years. The defect items must be due to material or manufacturing defects.

 
Cancellation and returns:
We offer you 14 days to regret your purchase. If you regret your purchase in full, we will return the amount of the goods and delivery cost. We do not pay the return freight. You can also return your purchase in the physical Companys stores. If you return discounted products to the physical Companys stores, they can be exchanged or you can get a voucher. You can only get your money refunded on discounted products by returning them to Companys online shop.

Any dispute between FashionShopping and the customer is subject to Danish law.


 
Return of goods:
Items must be returned to the following address.

COMPANYS Online
Niels P Thomsens Vej 3
7500 Holstebro
Denmark

CVR:31327369
 
Please be noted we do not accept parcels returned by cash on delivery (COD). On returning defect items please state clearly the reason, this will enhance the process. The parcel must contain a copy of the invoice/order confirmation. Please always send your package return as a track and trace delivery.Tracking will then be possible and waives any doubt that the parcel has been received to COMPANYS.

How to submit a complaint

Did we not live up to your expectations? If so, please contact Companys first, and we will do everything we can to resolve your issue.

A complaint about a product or service purchased from us can be submitted to the Competition and Consumer Authority / Center for Complaints, Carl Jacobsen Vej 35, 2500 Valby.

Find more information on the website www.forbrug.dk

The EU Commission’s online complaint portal can also be used when submitting a complaint.

This is particularly relevant if you are a consumer residing in another EU country. Submit your complaint here - http://ec.europa.eu/odr . When submitting your complaint, please enter our email address: shop@companys.com



Personal data


How does Companys handle personal data?
When you order items or catalogues, we register your name and address in our system to enable us to send you your order. Our system then "recognises" you as a customer from then on, making ordering easier in the future.
When collecting personal data via our website, we ensure that it is always done with your express consent and that you are informed of exactly what data we are collecting and why.
We store your information until you ask us not to. If you do not wish to be a customer of Companys, and no longer wish to receive catalogues and other material from us, please notify us by e-mailing shop@companys.com, or by calling our customer service department on +45 9741 0415.

We guarantee that we will not disclose your personal data to third parties, including other companies.
The management and the Analysis department of Companys have access to the data registered about you. The data controller at Companys is our Head of IT and Web operations. The customer data we store is not encrypted.
We only transmit customer data via encrypted VPN connections. As a customer registered at Companys, you have the right to object to the registration at any time. You also have the right to inspect the information we hold on you. These rights are protected by the Danish Act on Processing of Personal Data, and enquiries relating to them should be addressed to Companys by sending an e-mail to shop@companys.com

E-mail newsletters: To keep our customers up to date, we send out e-mail newsletters every week.

You can unsubscribe at any time by clicking on the link in each newsletter, sending an e-mail to shop@companys.com, or calling our customer service department on +45 9741 0415
We guarantee that we will not pass on your e-mail address to third parties, including other companies.

Cookies in your browser – When buying clothes online
In order to improve your shopping experience, we use cookies to a limited extent. A cookie is a small text file that is automatically stored on your computer when you visit www.Companys.com or click on an Companys.com-sponsored ad. A cookie has a limited lifespan and is deactivated automatically after a certain time.

Cookies
We use cookies for three things:
1. To increase our understanding of how visitors use Companys. For this purpose, information is stored about browsers, the duration of visits, what visitors look at on the page and the like. The information is collected for statistical purposes only. This means that it is not technically possible to track or store information about specific visitors.
2. To improve the design of our website, new designs and graphics are tested on a regular basis. For this purpose, cookies are used to determine whether changes to the website should be presented to randomly selected visitors.
3. To be able to present products and information that are relevant to visitors, tracking cookies are used that store data about visitor behaviour in order to display relevant information such as specific products and ads.

Besides Companys, Google and Intelliad are able to access the information described above.
By visiting and shopping at Companys, you agree to the use of cookies as described above. If you wish to delete the cookies on your computer, this can be done as follows: Select "Tools" menu in your internet browser. Select "Internet settings". Select the "General" tab, click "Delete cookies" and then "OK".
If you have any questions regarding cookies at Companys.com, you are more than welcome to contact us.


Companys

Companys is a leading multi-brand store with a broad range of some
of the best fashion brands in Scandinavia. With more than 30 stores in
Denmark, Finland, Norway, Sweden and Switzerland, Companys has
developed into an international fashion concept that is now well known
around the world.

Companys is devoted to fashion. This devotion brings the best of fashion
to our customers. We have never compromised on quality or design, and
with our great assortment of unique, in-demand fashion brands, every
Companys store offers exciting combinations of all the best from the world
of fashion.

Companys | tlf +45 97 41 04 15 | shop@companys.com | Powered by Fashionshopping